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The Radley Achieves HCPA Gold

Published date: 21/08/2020 17:07

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The Radley in Borehamwood has been awarded gold membership status by the Hertfordshire Care Providers Association (HCPA).

As an existing silver subscriber, the enhanced membership is a result of a working partnership that has seen the home meet specific criteria set out by the Welwyn-based association.

Taking almost a year to complete, outcomes included:

  • Scheduling regular quality assurance surveys (completed by both staff and residents)
  • Completing actions set out by HCPA (around themes such as training, safeguarding, and best practice)
  • Having HCPA-trained Champions in place (of which the home has five, including a ‘Falls’, ‘Nutrition’, and an ‘Infection Control’ Champion)
  • Demonstrating strong and inspirational leadership and coaching
  • Achieving an overall ‘Good’ Care Quality Commission (CQC) rating

“We are absolutely delighted with this accreditation – I couldn’t be prouder,” said The Radley Care Home Manager, Sue Peate.

She continued: “It’s testament to not only my staff’s dedication and resilience – especially during the unprecedented climate – but their commitment to being the best at what they do, and having the motivation to continually improve their skills and knowledge.

"HCPA continues to provide us with the support, guidance and confidence to maintain our position as a frontrunner within the Hertfordshire dementia care sector.”

Benefits of HCPA’s Gold Membership include: wider access to Scils-based learning and remote training; regular culture and competency checks; and use of toolkits that support documentation that can be used for both prospective families and regulatory authorities.

For more information about how HCPA supports B&M Care and other care providers in Hertfordshire, please visit:

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