Presented in-line with our now-established Staff Wellbeing Support Line, Tuesday 27th July saw B&M Care conclude the group’s Wellbeing Roadshow.

Delivered in a similar way to that of last year’s Rainbow Roadshow - an initiative that instilled face-to-face conversation and understanding in staff around the group’s response to the pandemic – this unique programme visited each of our 26 care homes, with the final instalment taking place at the group’s Head Office in Hemel Hempstead.

Primarily targeting the health and wellbeing of our frontline staff whose tireless commitment has been unprecedented, Head of HR Emma Norris and Operations Manager Sue Jarvis hosted a drop-in session for the group’s administrative, support and management staff to:

• Seek advice
• Discuss concerns (either personal or work-specific)
  
• Talk about their experiences throughout the pandemic
  
• Take away on-hand resources that signpost positive wellbeing
  

One attendee said: “This was a great opportunity to simply talk about how I felt about how the pandemic has changed both my personal and working life.

“The safe and controlled space made me open up to positively share my experiences, and enjoy a supportive two-way conversation with Emma and Sue. The session proved to me that there is no one way of how you should feel, the pandemic has shaped us in so many ways, but it was comforting to know that this support was there when I needed it.”

Ahead of the roadshow’s launch in May, Emma said: “With similar intentions to that of our Wellbeing Support Line, this group-wide roadshow is another concept developed specifically for the people at the heart of our business.”

She continued: “Facilitated through a safe, welcoming space that reaps the benefits of face-to-face interactions, the roadshow looks at supporting staff through the simplicity of a ‘listening ear’. And by having meaningful conversations, we not only learn more about those in our homes, but are able to identify what we as a group can do to further and better support them on an individual level.”

Moving forward, B&M Care’s Staff Wellbeing Support Line is readily-available for staff both in our care homes and at Head Office to speak to a listening advisor and seek impartial advice remotely.