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Management Team

With over 40 years experience, B&M Care is a ‘family run business for families’ that boasts a 26 care home portfolio and a long-standing success story where people are the forefront of its person-centred vision. 

Since acquiring his first care home – Clare Lodge, St Albans – in 1975, Bill has developed an extensive portfolio to boast 26 care homes, one children’s pre-school & nursery, and a number of other business interests that operate within a long-standing success story where people are at the forefront of his vision. With over 40 years’ experience operating a ‘family run business for families’, Bill is committed to leading a management team to deliver excellence within the private care sector, as well as identifying areas to continually improving the service that B&M Care provides in each of its care home settings.
Mr William J Hughes - Chairman
Aside from the responsibilities of Chief Executive of the B&M Care Group, Ian oversees the building division of the company – Maynecol Services Limited – as well as acquisition opportunities and future building developments.
Ian Sloan - Chief Executive
Rachel started her B&M Care journey in 1990 when she accepted a Care Assistant opportunity at Templemore, Northampton. Demonstrating assertion and confidence within her role, the following eight years saw Rachel enjoy a pathway of progression that saw her eventually be appointed as Training Manager at B&M Care Head Office. 2001 saw Rachel return to Templemore as Home Manager, and then re-join Head Office in 2006 as part of the Senior Management Team in the role of Head of Homes. Seven years later, Rachel was appointed as to her current position of Operations Director to oversee and ensure that each B&M Care Home works to the care standards laid down in the Health and Social Care Act 2008 by the Care Quality Commission (CQC).
Rachel Rodgers - Operations Director
Trinna joined B&M Care Head Office in 2001 as a Credit Controller before accepting the opportunity of Finance Manager in 2003. The following ten years saw Trinna receive two further promotions: Group Accountant in 2006 and Finance Director in 2013. Trinna is a Fellow Member of the Associations of Accounting Technicians.
Trinna Bruton - Finance Director
Colleen started her career at B&M Care in 2012 as the company’s Clinical Adviser before accepting the role of Clinical Director in 2013. Colleen is primarily involved in Clinical Governance, as well as overseeing the communication between B&M Care and the health and social care services.
Dr Colleen Wood - Clinical Director
Lee is a Chartered Engineer with a wealth of experience of managing and delivering engineering projects following 19 years of working for a number of recognised specialist engineering practices across the UK. Joining B&M Care in 2017 as part of the Senior Management Team within the role of Development Manager, Lee was appointed as Facilities Director in 2019 to continue overseeing the design, planning and commissioning of new care homes – together with managing the company’s estates and existing care home facilities. 
Lee Wood - Development & Facilities Director
Brendan joined B&M Care in 2017 following a storied career as a Systems Analyst for major IT service providers within the Pensions and Life Insurance sector. With a BA (Hons) and MA in Psychology, Brendan has a diverse role in the B&M Care Senior Management Team, overseeing such areas as the application of IT across the B&M Care Group, as well as managing the company’s rental properties.
Brendan Hughes - Systems Director
Bruce has worked for B&M Care since 1985 in an architectural design role – and more recently, as a partner in the Group. Starting his career in a small drawing office in St Albans, Bruce moved to B&M Care Head Office in 2008 as a Project Director, before being appointed the role of Technical Director in 2019. In addition to imagining B&M Care’s future developments, Bruce oversees all pre-planning, planning and build control stages, as well as the final handover of a new build to B&M Care’s Operations Team.
Bruce Smith - Technical Director
Janet joined Head Office in 2015 as an Activity Promoter to further develop the company's person-centred vision on delivering meaningful engagement in each of the Group's care home locations. Janet came to B&M Care with extensive care-related experience having worked in a number of environments, including a children's home and as a manager within a service that supported older people. Janet was appointed as Lifestyle Director in 2019.
Janet Kennett - Lifestyle Director

Karen joined B&M Care in 2020 as an Operations Manager, and brings with her extensive experience from both private and not-for-profit organisations, including 15 years within a Senior Management position. Karen has commissioned, developed and managed a range of services, including new build care homes (from concept to completion), as well as rehabilitation and specialist Dementia S.O.S. services. Karen accepted her most recent position as Head of Governance in March 2021.

Karen Sweetman - Head of Governance
Angela joined the B&M Care Group in 2005 to further develop the company’s sister brand Fledglings Nursery. Two years later saw Angela join Head Office as a member of the Senior Management Team to focus on marketing strategy, new business development, service excellence and marketing initiatives for B&M Care’s growing portfolio. Angela also manages B&M Care's 'Leadership Development Pathway'.
Angela Hunt - Head of Sales & Marketing
Emma joined B&M Care Head Office in September 2018. Holding a CIPD Level 5 Diploma in Human Resources Management qualification, Emma became Head of HR for the Group in April 2020. With extensive experience working in the care sector within a HR role, coupled with her passion for what she does, Emma is responsible for overseeing the company’s recruitment & retention strategy, immigration regulations and employee relations. 
Emma Norris - Head of HR
With many years’ experience in caring for older people within a care home setting, Annette was appointed Operations Manager in 2017 after managing Tara’s Retreat in Sandridge for eleven years. Annette is responsible for ensuring that every new B&M Care Home meets the current and required standards – and is passionate about inspiring a home’s management team to deliver the highest standard of person-centred care that they can.  
Annette Sudbury-Smith - Operations Manager
Sue’s B&M Care journey began in 2009 when she was appointed Home Manager at St Catharines: an opportunity that later saw her transfer to Milford Lodge and The Radley in a similar position. After demonstrating assertion and consistent results, Sue accepted the role of Operations Manager in 2018.
Sue Jarvis - Operations Manager

Starting her B&M Care career at Ashlyns Care Home in 1997, before working in four other B&M Care Homes in both a Deputy Manager and Home Manager position, Elaine joined Head Office in 2014 as Training Manager to develop, implement and oversee all aspects of staff training, including B&M Care’s Induction Programme supported by Skills for Care. Elaine’s most recent success was assisting in both the development and the delivery of B&M Care’s Rose Model of Dementia Care – an innovative learning programme that looks at delivering a framework to enhance the company’s day-to-day dementia care practice.

Elaine Thorpe - Training Manager
Ben’s B&M Care journey began in 2016 to primarily develop the company’s online presence across its social media channels and throughout the wider digital outlets. With a BA (Hons) in Journalism & Media, as well as extensive practice within copy-writing and communication, Ben is responsible for developing B&M Care’s brand awareness and content strategies.
Ben MacDonald - Content Manager
Dee joined B&M Care Head Office in 2016 to oversee all aspects of Health & Safety across the Group. Bringing a wealth of knowledge with her, including extensive experience working within the healthcare sector where she assisted with the development of a series of care homes, Dee ensures that all homes are compliment and meet current compliance standards.
Dee Horton - Health & Safety Manager, TechIOSH, AaPS
Marcia joined B&M Care Head Office in September 2020 as the group's Customer Relationship Manager following nine years as Home Manager at St Andrews in Welwyn. With her extensive experience and wealth of knowledge around enquiry protocols and providing an exceptional service to those both new and already affiliated with a B&M Care Home, Marcia's role is to primarily support the homes with their occupancy, as well assessments and care plans.
Marcia Tonkin - Customer Relationship Manager
Helena joined B&M Care Head Office in August 2020 as Facilities Manager. She started her career working for her family-run electrical switchgear company for 12 years before gaining further experience in other such sectors as a large IT organisation - one of the top UK retail suppliers. Before joining B&M Care, Helena was part of the management team at Jarvis Group Ltd, a progressive construction company. Throughout her career, Helena has acquired a wealth of knowledge in customer services, project management and facilities.
Helena Morete - Facilities Manager
Barry joined B&M Care in September 2019 after supporting the Group with their IT externally for 13 years. Barry oversees all IT-related services for Head Office and all B&M Care Homes.
Barry Stride - IT Manager