Karen joined B&M Care in 2020 as an Operations Manager, and brings with her extensive experience from both private and not-for-profit organisations, including 15 years within a Senior Management position. Karen has commissioned, developed and managed a range of services, including new build care homes (from concept to completion), as well as rehabilitation and specialist Dementia S.O.S. services. Karen accepted her most recent position as Head of Governance in March 2021.
Starting her B&M Care career at Ashlyns Care Home in 1997, before working in four other B&M Care Homes in both a Deputy Manager and Home Manager position, Elaine joined Head Office in 2014 as Training Manager to develop, implement and oversee all aspects of staff training, including B&M Care’s Induction Programme supported by Skills for Care. Elaine’s most recent success was assisting in both the development and the delivery of B&M Care’s Rose Model of Dementia Care – an innovative learning programme that looks at delivering a framework to enhance the company’s day-to-day dementia care practice.