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Management Team

With over 40 years experience, B&M Care is a ‘family run business for families’ that boasts a 26 care home portfolio and a long-standing success story where people are the forefront of its person-centred vision. 

Management Team

Since acquiring his first care home – Clare Lodge, St Albans – in 1975, Bill has developed an extensive portfolio to boast 26 care homes, one children’s pre-school & nursery, and a number of other business interests that operate within a long-standing success story where people are at the forefront of his vision. With over 40 years’ experience operating a ‘family run business for families’, Bill is committed to leading a management team to deliver excellence within the private care sector, as well as identifying areas to continually improving the service that B&M Care provides in each of its care home settings.
Mr William J Hughes - Chairman
Aside from the responsibilities of Chief Executive of the B&M Care Group, Ian oversees the building division of the company – Maynecol Services Limited – as well as acquisition opportunities and future building developments.
Ian Sloan - Chief Executive
Rachel started her B&M Care journey in 1990 when she accepted a Care Assistant opportunity at Templemore, Northampton. Demonstrating assertion and confidence within her role, the following eight years saw Rachel enjoy a pathway of progression that saw her eventually be appointed as Training Manager at B&M Care Head Office. 2001 saw Rachel return to Templemore as Home Manager, and then re-join Head Office in 2006 as part of the Senior Management Team in the role of Head of Homes. Seven years later, Rachel was appointed as to her current position of Operations Director to oversee and ensure that each B&M Care Home works to the care standards laid down in the Health and Social Care Act 2008 by the Care Quality Commission (CQC).
Rachel Rodgers - Operations Director
With over 25 years’ experience in the Health and Social Care sector, Caroline is an expert in the field of specialist dementia care and management leadership. Caroline started her B&M Care journey at Greenhill in Barnet in 2004 as an Assistant Manager, before being promoted to Home Manager in 2006. After a storied success within the home, Caroline accepted the opportunity to move to B&M Care Head Office in the role of Operations Manager to oversee the company’s operational and cultural development. Caroline’s most recent promotion was to Director of Care & Dementia Services in 2019. Caroline’s most recent success was working in conjunction with Training Manager Elaine Thorpe to deliver B&M Care’s Rose Model of Dementia Care – an innovative learning programme that looks at delivering a framework to enhance the company’s day-to-day dementia care practice.
Caroline Inch - Director of Care & Dementia Services
Trinna joined B&M Care Head Office in 2001 as a Credit Controller before accepting the opportunity of Finance Manager in 2003. The following ten years saw Trinna receive two further promotions: Group Accountant in 2006 and Finance Director in 2013. Trinna is a Fellow Member of the Associations of Accounting Technicians.
Trinna Bruton - Finance Director
Colleen started her career at B&M Care in 2012 as the company’s Clinical Adviser before accepting the role of Clinical Director in 2013. Colleen is primarily involved in Clinical Governance, as well as overseeing the communication between B&M Care and the health and social care services.
Dr Colleen Wood - Clinical Director
Lee is a Chartered Engineer with a wealth of experience of managing and delivering engineering projects following 19 years of working for a number of recognised specialist engineering practices across the UK. Joining B&M Care in 2017 as part of the Senior Management Team within the role of Development Manager, Lee was appointed as Facilities Director in 2019 to continue overseeing the design, planning and commissioning of new care homes – together with managing the company’s estates and existing care home facilities. 
Lee Wood - Development & Facilities Director
Brendan joined B&M Care in 2017 following a storied career as a Systems Analyst for major IT service providers within the Pensions and Life Insurance sector. With a BA (Hons) and MA in Psychology, Brendan has a diverse role in the B&M Care Senior Management Team, overseeing such areas as the application of IT across the B&M Care Group, as well as managing the company’s rental properties.
Brendan Hughes - Systems Director
Bruce has worked for B&M Care since 1985 in an architectural design role – and more recently, as a partner in the Group. Starting his career in a small drawing office in St Albans, Bruce moved to B&M Care Head Office in 2008 as a Project Director, before being appointed the role of Technical Director in 2019. In addition to imagining B&M Care’s future developments, Bruce oversees all pre-planning, planning and build control stages, as well as the final handover of a new build to B&M Care’s Operations Team.
Bruce Smith - Technical Director
Janet joined Head Office in 2015 as an Activity Promoter to further develop the company's person-centred vision on delivering meaningful engagement in each of the Group's care home locations. Janet came to B&M Care with extensive care-related experience having worked in a number of environments, including a children's home and as a manager within a service that supported older people. Janet was appointed as Lifestyle Director in 2019.
Janet Kennett - Lifestyle Director
With many years’ experience in caring for older people within a care home setting, Annette was appointed Operations Manager in 2017 after managing Tara’s Retreat in Sandridge for eleven years. Annette is responsible for ensuring that every new B&M Care Home meets the current and required standards – and is passionate about inspiring a home’s management team to deliver the highest standard of person-centred care that they can.  
Annette Sudbury-Smith - Operations Manager
Sue’s B&M Care journey began in 2009 when she was appointed Home Manager at St Catharines: an opportunity that later saw her transfer to Milford Lodge and The Radley in a similar position. After demonstrating assertion and consistent results, Sue accepted the role of Operations Manager in 2018.
Sue Jarvis - Operations Manager
Having spent over 30 years working in the Health & Social Care sector – a number of which were spent operating as a Senior Manager within a Local Authority organisation; Daryl joined Head Office in 2018 as Compliance Manager for the B&M Care Group. Drawing upon his extensive experience developing and managing a range of regulated services, including Extra Care Housing and Intermediate Care & Reablement Dementia Care, Daryl is responsible for ensuring Care Quality Commission (CQC) Compliance across all B&M Care services, as well as supporting each Home Manager to continue delivering a high standard of person-centred care. Daryl is passionate about ensuring that individuals are enabled to live the life that they wish within a safe and enabling environment.
Daryl Reading - Compliance Manager
Angela joined the B&M Care Group in 2005 to further develop the company’s sister brand Fledglings Nursery. Two years later saw Angela join Head Office in a Senior Management role to focus on developing new business, service excellence and marketing initiatives for B&M Care’s growing portfolio.
Angela Hunt - Business Development Manager
Ben’s B&M Care journey began in 2016 to primarily develop the company’s online presence across its social media channels and throughout the wider digital outlets. With a BA (Hons) in Journalism & Media, as well as extensive practice within copy-writing and communication, Ben is responsible for developing B&M Care’s brand awareness and marketing strategies.
Ben MacDonald - Digital Marketing Manager
Starting her B&M Care career as a Deputy Manager at St Matthews, before being appointed Home Manager at both Clare Lodge and Chesham Bois Manor, Elaine joined Head Office in 2014 as Training Manager to develop, implement and oversee all aspects of staff training, including B&M Care’s Induction Programme supported by Skills for Care. Elaine’s most recent success was working in conjunction with Director of Care and Dementia Services Caroline Inch to deliver B&M Care’s Rose Model of Dementia Care – an innovative learning programme that looks at delivering a framework to enhance the company’s day-to-day dementia care practice.
Elaine Thorpe - Training Manager
Dee joined B&M Care Head Office in 2016 to oversee all aspects of Health & Safety across the Group. Bringing a wealth of knowledge with her, including extensive experience working within the healthcare sector where she assisted with the development of a series of care homes, Dee ensures that all homes are compliment and meet current compliance standards.
Dee Horton - Health & Safety Manager, TechIOSH, AaPS
After managing White Plains for some 12 years, and then overseeing the commissioning of the home’s re-development in 2010, Yvonne joined B&M Care Head Office in the same year as the Group’s Commissioning Manager. With a wealth of experience and an ability to deliver a high-end result, Yvonne continues to oversee the opening of all B&M Care’s future developments with support of the company’s Buildings, Marketing and Purchasing departments.
Yvonne O'Connor - Commissioning Manager