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Family run residential & dementia care homes for older people in & around the home counties
For general enquiries call 0333 234 1975

Person Centred Care

What does good care look like, feel like and sound like?


At B&M Care, we offer homes of excellence and with this comes the company's philosophy that all people in our care should live in a home that adopts the person centred approach. But what does this all mean? All too often we hear many cliches as to what people perceive to be 'person centred' and 'getting into their reality'.

So for us, to be 'person centred', means that our care homes take a cohesive approach and embrace emotional history, social backgrounds and psychology. The person centred concept was developed by the late Tom Kitwood, who fostered the idea that we should see the whole person not the diseased brain, and that we should focus on residents remaining physical abilities, cognitive abilities and emotions - not on their losses (Kitwood, 1997) With this in mind, B&M Care have also found that by embracing a persons life history, drawing on their life experiences and organising activities around this, we can increase their well being, and sense of contentment.

Our environments are homely, and adapted to meet the needs of the people in our care. You will find an array of 'things to do', appropriate memorabilia, clutter and sensory objects. All bedroom doors have familiar photos to aid orientation, memory boxes and other similar items fill the corridors. Our homes offer a home from home, a place of comfort, tranquillity and life.

At B&M we solely embrace the person centred model of care, and with this we find that relationships between the people in our care and the staff are reinforced. Furthermore, we support people, we do not manage them. We view peoples behaviours as forms of communication. By delivering individualised activities and lifestyle the people in our care are more relaxed and content.

We value and empower the people in our care, and work within a frame work that promotes their individuality because to us, everyone is unique.