Skip to main content
Family run residential & dementia care homes for older people in & around the home counties
 
For general enquiries call 0333 234 1975
 
Facebook
Twitter
Instagram

Willowthorpe Care Home

  • Willowthorpe
  • typical
  • person
  • riverside
  • typical
  • Hair

rose-icon.png/ Manager: Nicola Mead

Willowthorpe Care Home
High Street
Stanstead Abbotts
Hertfordshire
SG12 8AS

Tel: 01920 871811
Fax: 01920 871821

heart-icon.png/ What People Say

"Please pass on my thanks to the wonderful staff at Willowthorpe for their kindness and professionalism. My Aunt really had a lovely (and caring) stay for respite, and in her own words: I couldn't have picked a lovelier place. Hopefully we can book her again soon." Daughter of Respite Resident

"At Willowthorpe Mum was always enabled to live her life as she wanted. The care given by all the staff who knew her was exceptional..It is a skilled job and we will remember that your staff cared for Mum with skill, compassion and humour. Their standards were very high." Daughter of a Resident

"You are a truly amazing bunch of people. I could not believe that it could be so good. I will never forget any of you. You are all wonderful!" Family of a resident

"I think it is great that Willowthorpe does so much to enrich the lives of their residents. Congratulations to Kay the activities organiser for such a well organised evening." Phyllis Ballam, Deputy Mayor

"Thank you so very much to everyone at Willowthorpe for all you did to make Mum's last few years the best they could be for her." Family of Resident

  • About Willowthorpe
  • Meet the Care Team
  • Facilities at Willowthorpe
  • Activities at Willowthorpe
  • Social Media
Formerly a private country house, Willowthorpe has been sympathetically renovated and extended. The home opened in 2005 and is situated in the charming Hertfordshire town of Stanstead Abbotts alongside the banks of the picturesque River Lea.

The Care We Offer

Willowthorpe Care Home provides care for elderly residents. We offer several types of stay depending on the level of support required - from long-term residential care to short stay and respite breaks. The home has two environments for residents depending on the level of care required. Abbotts View provides residential care whilst The Willows is a safe, comfortable environment that specialises in the care of older people living with a dementia.

  • Fully inclusive, 24hr person centred care by experienced staff
  • Long-term residential care for older people
  • Long-term specialist accredited dementia care in a safe, comfortable environment
  • Short stay, respite and holiday breaks subject to availability

Willowthorpe has a select team of experienced staff, who have relevant and appropriate training to meet the needs of the residents. B&M Care has one of the most envied staff training programmes in the industry. We provide high ratios of staff both day and night. The emphasis of our care delivery is on individually planned person centred care, which builds upon a person's strengths and constantly seeks to improve their quality of life. Freedom and privacy are respectfully maintained, yet help is always on hand.

Nicola

Nicola Mead

Manager

Nicola was appointed Manager in September 2014 and has over 12 years experience in Care of the Elderly. She has achieved NVQ Level 2 and 3 in Care, she has an LMC level 4, NVQ Assessor in Health & Social Care, Moving and Handling Instructor, Preparing to Teach in Lifelong Learning Sector, PTLLS Award. She also has End of Life Train the trainer qualifications and experience in dementia care.
Suzanne

Suzanne Gallagher

Deputy Manager

Suzanne joined the team at Willowthorpe in July 2005 as a Senior and progressed to a Team Leader and was promoted to Deputy Manager in October 2016. Suzanne has gained NVQ level 3 and 4 and she has also undertaken the Alzheimer's Society training 'Yesterday, Today and Tomorrow'. She is the homes appointed first aider and fire warden.
Linda

Linda White

Assistant Manager

Linda has been at Willowthorpe since it opened in 2005. She played a key role in setting up systems, procedures and the recruitment of staff.
BRI-lynne-simons

Lynne Simons

Assistant Manager

Lynne has worked for B&M Care since 2000. She has progressed from care assistant to Deputy Manager and ensures the smooth running of the dementia environments of the home. Lynne has an RMA qualification and also is the Tomorrow is Another Day dementia training manager.
rose-cut-logo

Lisa Edwards

Assistant Manager

Sarah

Sarah Jewett

Team Leader

Sarah has been at Willowthorpe since 2007. She started here career as a Care Assistant and was promoted to a Team Leader role in 2015. Sarah achieved her PTTLS in May 2015, she is the homes Safeguarding Champion and a Moving and Handling Trainer. Sarah is currently on B&M Care's Management Development Pathway 2016
Kay

Kay Ives

Activities & Lifestyle Facilitator

Kay has been at Willowthorpe since 2006 and has had extensive training in Person Centred Dementia Care, Activities and Assisted Dining. She is passionate about her role and believes that the residents have merely moved home and that their lives should continue as they wish. We think this photo really shows off her personality!
Elly

Ellie Offredi

Administrator

Ellie has strong secretarial and administrative skills and is a core part of the front of house team at Willowthorpe. She has been at Willowthorpe since its opening in 2005 and is usually the first friendly face that welcomes you when you arrive.
  • 56 bed Victorian country house conversion that has been sympathetically extended into a residential and dementia care home, built over two floors.
  • Bedrooms: All rooms are offered as single en-suite and all of the rooms may be personalised.
  • Dining: All dining and refreshments are fully inclusive. Residents may take meals in a choice of dining areas or if they wish, in the privacy of their own room. Our skilled chef prepares an extensive range of appetising home cooked meals, taking into account nutritional balances and any specific dietary requirements or individual preferences. There is always a choice of menu with refreshments and snacks available 24hrs.
  • Fully inclusive activities and entertainment programme
  • Fully inclusive in-house laundry
  • Lift and stair lift
  • Call bell systems throughout for assistance at any time
  • Assisted bath and shower rooms
  • TV & telephone points available in all bedrooms
  • Hair salon
  • Easy access to extensive riverside grounds and gardens
  • Log cabin and greenhouse
  • Choice of quiet lounges for residents and visitors
  • Garden conservatory
  • Mobile library visits
  • Residents shop
  • GP, nurse, optician, chiropodist, dentist by arrangement
  • Ample visitor parking
  • Willowthorpe car for trips out
Life at Willowthorpe Care Home is very much home from home and an active lifestyle is encouraged, with friends and relatives always welcome. An activities and lifestyle facilitator arranges a varied social calendar of activities and entertainment. With a focus on one to one activities, they ensure that each of the residents engage in meaningful occupation tailored to who they are.

Below is a sample of some of the typical activities at Willowthorpe Care Home that fit alongside our many events. This balanced programme of activities covers communication, creative, cognitive, music, physical, recreation, relaxation, reminiscence, sensory, social and spiritual.

 

  • Parties: chocolate, clothes, jewellery, cards, shoes, beauty products
  • Armchair exercises and musical reminiscence
  • Tea parties, coffee mornings and lunch parties
  • Ladies Hour and Mens Hour groups - based on a different theme each week
  • Multi-denominational church services
  • Daily Newspapers
  • Pampering mornings
  • Exercise to music
  • Sing-a-long events
  • Mobile library visits
  • PAT dog visits
  • Arts & Crafts
  • Gardening Club
  • Family games
  • Family dining events
  • Cooking clubs
  • Home shop
  • Board games, word games and quizzes
  • Willowthorpe car for trips out