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Family run residential & dementia care homes for older people in & around the home counties
 
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Montrose Care Home

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rose-icon.png/ Manager: Jackie Hall

Montrose Care Home
95 Langley Road
Watford
Hertfordshire
WD17 4PE

Tel: 01923 804337
Fax: 01923 805039

heart-icon.png/ What People Say

"Following the sad passing of our Mother, we would like to say such a very big thank you for all the wonderful care you all gave Mum during her two years at Montrose. It was very important to us that she was happy and content, and with people who would treat her with the respect & dignity she deserved. We also want to thank you for the warm welcome that we always received." Family of Resident

"I would like to take this opportunity to express our very sincere thanks to every single member of staff at Montrose and not just for the wonderful cake & present you gave to Mum for her birthday, but for the years of love, care and genuine affection you all bestow upon her every day. This is evident in the fact that no matter how large or small the task, these are all carried out with a seemingly limitless amount of patience no matter what the circumstances." Son of Resident

"We wanted to thank you all for the wonderful care you gave to Dad over the past two years. You provided him with a real home-from-home, and gave us peace of mind that he was being well looked after. At Montrose, Dad felt that he was among friends, and he was fond of not only the other residents, but the staff as well." Family of Resident

"I [would like] to congratulate you on your recent accolade of being one of the top care facilities in the country. I remember when I first visited the home in 2012 when I opened it, I was really impressed and am so pleased to see all [the hard] work is being recognised - you and your staff should be very proud!" Richard Harrington, Watford MP

"I want you and all your management colleagues to know how exceptional your Montrose team, lead by Jackie Hall, has been. They always went above and beyond their duty. B&M Care have a great establishment at Montrose - made by the people who work there." Relative of Resident

"I would like to bring your attention to how good the care was, how great the staff were. They were very professional, helpful and caring. You could always ask any questions, nothing was too much trouble. The manager Jackie Hall was amazing and went over and above what was expected of her, we cannot praise her enough, to her this is not just a job, she genuinely cares for her residents." Cousin of Resident

"Peace of mind that Mum is looked after by people that really care." Son of Resident

"I am always treated with respect and never made to feel a burden." Resident

"The staff are always busy but still take the time to make me, our Mum and the rest of the family, feel like we are the one and only." Daughter of Resident

  • About Montrose
  • Meet the Care Team
  • Facilities at Montrose
  • Activities at Montrose
  • Social Media
Opened in February 2012 and situated in the exclusive residential Langley Road, close to Watford Town centre, Montrose Care Home is an impressive, purpose-built traditional style home for older people.

The Care We Offer

Montrose Care Home provides care for elderly residents. We offer several types of stay depending on the level of support required - from long-term residential care to short stay and respite breaks. The home provides residential care and specialist care for older people who may be experiencing living with a dementia. The home is accredited with Hertfordshire County Council for their high standards in dementia care.

  • Fully inclusive, 24hr person centred care by experienced staff
  • Long term residential care for older people
  • Long term specialist accredited dementia care in a safe, comfortable environment
  • Short stay, respite and holiday breaks subject to availability

Montrose has a select team of experienced staff, who have relevant and appropriate training to meet the needs of the residents. B&M Care has one of the most envied staff training programmes in the industry. We provide high ratios of staff both day and night. The emphasis of our care delivery is on individually planned person centred care, which builds upon a person's strengths and constantly seeks to improve their quality of life. Freedom and privacy are respectfully maintained, yet help is always on hand.

Jackie

Jackie Hall

Manager

Jackie has worked in care since 1991 and joined B&M Care in 1996. Her qualifications include the Registered Managers Award (RMA). Jackie also has completed the Leadership Matters in Person Centred Dementia Care programme with Dementia Care Matters which is accredited to the University of Surrey. She has also completed the Tomorrow is Another Day Alzheimer's Society programme.
Jackie

Jackie Sanders

Deputy Manager

Jackie has worked in care since 1990. She joined B&M Care in 2007 and has worked her way up to Deputy Manager. She has completed the Tomorrow is Another Day training programme for the Alzheimer's Society and has NVQ level 2 and level 3.
Roshan

Roshan Monbauhar

Team Leader

Roshan joined B&M Care in February 2006 and has worked his way up to team leader, joining the team at Montrose in March 2015. Roshan is currently completing his level 3 diploma in health and social care this year.
Gemma

Gemma Johnson

Engagement Lead

Gemma joined Montrose in May 2016. She has an art background and studies Art and Design at Chelsea College of Arts. She has worked in various roles since leaving education, including a supervisor position in the wedding department at Debenhams. She then went on to become a Carer in the community supporting people living with dementia. Now working towards level 3 Engagement Lead training.
Nina

Nina Burlington

Administrator

Nina joined the team at Montrose in March 2015. She has over 25 years experience in administrative roles in various sectors including banking, pharmaceutical and small businesses. Nina has an NVQ level 3 in Business and Administration.
  • Purpose-built 50 bed residential and dementia care home designed over 4 floors
  • Bedrooms: All rooms are offered as single en-suite and there is a choice of room design and size. All of the rooms may be personalised.
  • Dining: All dining and refreshments are fully inclusive. Residents may take meals in a choice of dining areas or if they wish, in the privacy of their own room. Our skilled chef prepares an extensive range of appetising home cooked meals, taking into account nutritional balances and any specific dietary requirements or individual preferences. There is always a choice of menu with refreshments and snacks available 24hrs.
  • Fully inclusive activities and entertainment programme
  • Fully inclusive in-house laundry
  • Call bell systems throughout for assistance at any time
  • Assisted bath and shower rooms
  • TV & telephone points available in all bedrooms
  • Hair salon/Treatment Room
  • Easy to access private walled gardens
  • Choice of quiet lounges for residents and visitors
  • Activities room and garden conservatory
  • Mobile library visits
  • Residents shop
  • GP, nurse, optician, chiropodist, dentist by arrangement
  • Ample visitor parking
  • Montrose car for trips out
Life at Montrose Care Home is very much home from home and an active lifestyle is encouraged, with friends and relatives always welcome. An activities and lifestyle facilitator arranges a varied social calendar of activities and entertainment. With a focus on one to one activities, they ensure that each of the residents engage in meaningful occupation tailored to who they are.

Below is a sample of some of the typical activities at Montrose Care Home that fit alongside our many events. This balanced programme of activities covers communication, creative, cognitive, music, physical, recreation, relaxation, reminiscence, sensory, social and spiritual.
  • Parties: chocolate, clothes, jewellery, cards, shoes, beauty products
  • Armchair exercises and musical reminiscence
  • Tea parties, coffee mornings and lunch parties
  • Ladies Hour and Mens Hour groups - based on a different theme each week
  • Multi-denominational church services
  • Daily Newspapers
  • Pampering mornings
  • Exercise to music
  • Sing-a-long event
  • Mobile library visits
  • PAT dog visits
  • Arts & Crafts
  • Gardening Club
  • Family games
  • Family dining events
  • Cooking clubs
  • Home shop
  • Board games, word games and quizzes
  • Montrose car for trips out