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Family run residential & dementia care homes for older people in & around the home counties
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Ashlyns Care Home

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  • Ashlyns

rose-icon.png/ Manager: Diane Delicate

Ashlyns Care Home
Chesham Road

heart-icon.png/ What People Say

"We would like to express our deepest thanks to you for your intervention and assistance in getting Mum out of a hostile hospital ward and back to her lovely home at Ashlyns. Your willingness to listen and act on any areas of concern has always been important to us - as well as the outstanding levels of care that Mum receives. We simply cannot thank you enough." Daughter of Resident

"It has been over three months since Dad died, and we now feel we are able to thank the staff at Ashlyns for their care during his two happy years there. It is no exaggeration to say that Dad's life blossomed when he moved to Ashlyns. We could tell during his initial assessment that Dad had found a new home; a home where he would be part of a community, with people who cared about his wellbeing." Family of Resident

"We just wanted to thank you for a lovely day out on Sunday. The grounds for the [Annual Ashlyns Classic Car] show couldn’t be better - and so many cars this year! You all worked so hard to make it a success." Visitor

"My sister and I would like to thank you, your staff and the residents for helping our Mother settle in at Ashlyns. The past few weeks were difficult, but the love and care shown to her helped enormously." Son of Resident

"I am writing to express my thanks for the time Beverly spent with me this morning. Beverly is amazing, and I get the impression that you have many [other] amazing members of staff at Ashlyns - and in the extended B&M Care family. I am so impressed." Prospective Relative

"I am writing to you to express my family's thanks to [Home Manager] Diane and her team at Ashlyns for the amazing care they gave our Mother for many years. The team [at Ashlyns] are wonderful people who clearly care deeply for the residents and I have no hesitation in recommending the home to any one." Family of Resident

"We have enjoyed our stay at Ashlyns and very much appreciate the friendliness, the help and care shown to us by the staff... lots of praise due to the staff and what they do and their dedication." Respite Couple

"My mother seems very happy here. The food always looks delicious!" Daughter of Resident

"I am very pleased with the care and attention my mother gets. She is very happy and much improved." Daughter of Resident

  • About Ashlyns
  • Meet the Care Team
  • Facilities at Ashlyns
  • Activities at Ashlyns
  • Social Media

Ashlyns Care Home is ideally situated in 13 acres of parkland grounds on the historic Ashlyns Hall Estate in Hertfordshire. Ashlyns is an award-winning single storey, purpose built care home, built around a stylish courtyard.

The Care We Offer

Ashlyns provides care for elderly residents. We offer several types of stay depending on the level of support required - from long-term residential care to short stay and respite breaks. The home benefits from a safe, comfortable environment that specialises in the care of older people living with a dementia. Ashlyns Care Home is accredited with Hertfordshire County Council for their high standards in dementia care.

  • Fully inclusive, 24hr person centred care by experienced staff
  • Long term residential care for older people
  • Long term specialist accredited dementia care in a safe, comfortable environment
  • Short stay, respite and holiday breaks subject to availability

Ashlyns has a select team of experienced staff, who have relevant and appropriate training to meet the needs of the residents. B&M Care has one of the most envied staff training programmes in the industry. We provide high ratios of staff both day and night. The emphasis of our care delivery is on individually planned person centred care, which builds upon a person's strengths and constantly seeks to improve their quality of life. Freedom and privacy are respectfully maintained, yet help is always on hand.


Diane Delicate

Home Manager

Diane has worked for B&M Care since 1998 and worked at Ashlyns since 2000. Her qualifications include a Registered Managers Award (RMA), she has also completed the 'Leadership Matters In Person Centred Dementia Care' programme accredited to Surrey University and the Alzheimer's Society. Diane praises her team highly and believes that it is down to them that they are able to deliver great care.

Kelly Huxtable

Deputy Manager

Kelly joined Ashlyns in February 2005 as a Care Assistant and was promoted to Assistant Manager of The Willows, which is Ashlyns accredited dementia environment in 2010. Kelly has completed NVQ2, NVQ 3, Team Leading NVQ, PTLLS and ASET level 2 in dementia care.

Jacqueline Thomas

Assistant Manager

Jacqueline joined Ashlyns in 2002 and was appointed Assistant Manager in 2006. Her qualifications include NVQ level 3 and ASET level 2 in Dementia Care.

Lucy Stevens

Assistant Manager


Jackie Milne

Activities & Lifestyle Facilitator

Jackie has worked at Ashlyns Care Home since 2005 and loves her person-centred engagement role because she continues to learn so much from the home's residents - they have a lot to give! Just hearing them laugh or seeing them smile makes her work all worthwhile.

Julie Deacon

Activities & Lifestyle Facilitator


Dyan Thornton



Bev Graham


  • Purpose built 58 bed, single story courtyard designed residential and dementia care home
  • Bedrooms: All rooms are offered as single en-suite. Some rooms have direct patio/garden access and all of the rooms may be personalised.
  • Dining: All dining and refreshments are fully inclusive. Residents may take meals in a choice of dining areas or if they wish, in the privacy of their own room. Our skilled chef prepares an extensive range of appetising home cooked meals, taking into account nutritional balances and any specific dietary requirements or individual preferences. There is always a choice of menu with refreshments and snacks available 24hrs.
  • Fully inclusive activities and entertainment programme
  • Fully inclusive in-house laundry
  • Call bell systems throughout for assistance at any time
  • Assisted bath and shower rooms
  • TV & telephone points available in all bedrooms
  • Hair salon
  • Easy to access private walled gardens
  • Choice of quiet lounges, library lounge for residents and visitors
  • Activities room and garden conservatory
  • Mobile library visits
  • Residents shop
  • GP, nurse, optician, chiropodist, dentist by arrangement
  • Ample visitor parking
  • Ashlyns car for trips out

Life at Ashlyns Care Home is very much home from home and an active lifestyle is encouraged, with friends and relatives always welcome. There is a team of activities and lifestyle facilitators that arrange a varied social calendar of activities and entertainment. With a focus on one to one activities, they ensure that each of the residents engage in meaningful occupation tailored to who they are.

Below is a sample of some of the typical activities at Ashlyns Care Home that fit alongside our many events.  This balanced programme of activities covers communication, creative, cognitive, music, physical, recreation, relaxation, reminiscence, sensory, social and spiritual.

  • Parties: chocolate, clothes, jewellery, cards, shoes, beauty products
  • Armchair exercises and musical reminiscence
  • Tea parties, coffee mornings and lunch parties
  • Ladies Hour and Mens Hour groups
  • Multi-denominational church services
  • Daily Newspapers
  • Pampering mornings
  • Exercise to music
  • Sing-a-long Old Time Music Hall
  • Mobile library visits
  • PAT dog visits
  • Arts & Crafts
  • Gardening Club
  • Family games
  • Family dining events
  • Cooking clubs
  • Home shop
  • Board games, word games and quizzes
  • Ashlyns car for trips out