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Living with dementia |
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• Remember things for more than a few seconds
• Make sense of the world around them
• Cope with the tasks of daily living
• Express their feelings
• Take initiatives or plan
• Think clearly and solve problems
• Cope with an over-stimulating environment
• Behave in the normal ways they have learned during their lives
The person may also develop a tendency to wander and become irritable. All these changes are directly due to the damage of the nerve cells and the messages they pass which happens in all the different illness' that cause dementia, including the most common, Alzheimer's Disease.
A photograph album containing photos of the family, friends and place known to your relative would also be helpful. It is people's short term memory that goes first and photos provide a good talking point. The staff need to be able to focus on the ability not the disability.
Make a good first impression (identify who you are; smile; approach person from the front; handshake if appropriate; cheerful and relaxed approach)
Keep language simple (avoid giving too many instructions at once; keep sentences short; add some descriptive details one thing at a time "give me the purse" "that brown purse" "that nice brown purse on the chair"; use gesture, show the person what you mean).
Ask questions wisely (remember memory impairment can make answering questions frightening, embarrassing and frustrating; worse, people know that they should know and this can heighten those feelings; when questions are asked, make sure that they are broad enough not to require specific facts or detail; workers should fill in with cues and information - for example, you could ask if a person liked this dinner here or this chicken on the plate, show the chicken.
The secret of Good Timing (some people will have good or better times of the day when it is best to ask people to do something. Try to listen to the refusal and respect it. If it is essential - sometimes just bringing up the matter later will work well).
Be conscious of non verbal communication (as language fails a person, they will look for non-verbal clues. The person can get a message from the care workers' tone, volume of voice, posture, hand gestures).
Do not argue with or confront the person (a person may well feel convinced that they are right and arguing will antagonise a confrontation and a further argument (and create ill being and ill feeling); having the ability to let go of the 'right' answer can help to develop the knack.
Remember that behaviours communicate a message (people with dementia can often communicate how they feel with words; at other times people communicate by behaviours. You should not assume that behaviour is 'just the dementia' or 'meaningless'. Wandering about can be a sign of boredom; looking for the toilet. Tears could suggest lonliness. Laughter and humming may mean the person is happy. Responding to these clues may help the person to feel valued, important and most importantly, that what they are feeling is important and has a meaning).
Treat the person as an adult (making use of simple sentences and straight forward language does not mean treating the adult person with dementia as if they were a child; baby talk should not be used; the Royal We - we've been a tired boy today haven't we; shall we take off those dirty pants? Should be avoided as they are demeaning and treat people as if they are children. A task that may appear meaningless can be perfectly meaningful when put into an adult context. An example could be: a resident appeared to spend a lot of the day waving his ams about and putting things down and picking them up - it was helpful to know that in his working life, he had been a chef on the hospital assessment unit, he had returned to his cooking days and was cooking for all the people on the ward).
Use life story often - make reference to the persons biography, who they are as often as you can. Some people do this for example, even in greeting, give compliments, reminiscence, provide appropriate distractions, introduce the person to others and not what subjects should be avoided. Using past successes and present abilities helps communications and helps a person feel good about themselves.
Respond to the persons emotional needs (people need to be able to share their feelings with you and know that you will respond to them and be concerned about them).
Speak using positive language (rather than don't go that way, say let's go this way?; How do you like being told no?) People with dementia are not different!!
Use humour (sharing a joke or a funny moment creates warmth, happiness, laughter and a positive environment; people with dementia may focus very quickly on emotional 'mood', so trying to create a happy atmosphere can often be picked up by people with dementia who will feel positive too.