The following points are considered to be indicators of quality care. We offer them to
you here as a checklist to use when considering our homes or indeed any other home.
Are you warmly welcomed
Are the staff attentive and polite
Are the staff well presented
Does the home respect residents and families rights to make choices and safeguard your privacy and dignity
Is the home free from unpleasant odours
Is the home well presented in terms of cleanliness, tidiness, décor and furnishings
Are there assisted baths
Is the home wheelchair accessible
Is the garden accessible
Is there a varied menu
Are specialist diets available
Are you able to request alternative to the published menu
Are you able to bring your own items of furniture and personal belongings into the home
What opportunities are there to pursue your chosen activities and interests