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Family run residential & dementia care homes for older people in & around the home counties
For general enquiries call 0333 234 1975

Management Team


William J Hughes


Bill Hughes purchased his first care home Clare Lodge in 1975. He has grown the B&M Care group to 25 homes and is committed to a programme of future developments that will see the group grow to 30 homes in the next 4 years. With over 40 years experience of building and operating care homes, he is committed to delivering excellent standards and continuously seeking ways of improving the service provided in his homes. In 2011 Bill wrote and published a book, "The Time of My Life" which tells the story of the first thirty years of B&M care.

Ian Sloan

Chief Executive

Ian Sloan joined B&M Care in 1988. Along with the responsibilities of Chief Executive of the group, Ian also oversees the building division of the organisation, Maynecol and is responsible for the development of all new building projects.

Rachel Rodgers

Operations Director

Rachel joined B&M Care in 1990 as a carer at Templemore Care Home. She quickly moved her way up to Assistant Manager in 1996. She then joined Head office in 1998 as a Training Manager and returned to Templemore as Manager in 2001. In 2006 Rachel joined the Senior Management Team at Head Office as Head of Homes and was appointed Operations Director in April 2013. She is responsible for ensuring that the homes work to the care standards laid down in the Health and Social Care Act 2008 (Regulated Activities) from the Care Quality Commission (CQC) and ensures that a high quality of care is delivered at all of our homes.

Trinna Bruton

Finance Director

Trinna has worked at B&M Care since 2001. She came to B&M as a credit controller and took over the role of finance manager in 2003. She was then appointed as Group Accountant in 2006 and then Finance Director in April 2013. Trinna is a Fellow Member of the Associations of Accounting Technicians.

Dr Colleen Wood

Director & Clinical Adviser

Colleen joined the company in 2012 and works as the company's Clinical Advisor. In conjunction with this,Colleen is an NHS General Practitioner. For B&M Care, Colleen is involved in Clinical Governance and audit, overseeing communication between the homes and health and social services.

Lee Wood

Development Manager

Lee is a Chartered Engineer and has a wealth of experience of managing and delivering engineering projects following 19 years of working for a number of recognised specialist engineering practices across the UK. As part of the Senior Management Team, Lee’s role includes overseeing the design, planning and commissioning of new care homes together with managing our estates and existing care home facilities.

Brendan Hughes

Systems Manager

Brendan comes to B&M after a 17 year career working as a Systems Analyst for major IT service providers in the Pensions and Life Insurance industry, delivering a number of key projects for globally recognised brands. With a BA (Hons) and MA in Psychology, Brendan has a diverse role on the B&M senior management team, overseeing areas from the application of IT across the Group to the management of the Group’s rental properties.

Caroline Inch

Senior Operations Manager

Caroline has over 25 years in the Health and Social Care industry and is an expert in the field of Dementia Care and Leadership. As the Senior Operations Manager for B&M Care, Caroline has the responsibility for operational and cultural development. Caroline is passionate about promoting high standards and ensuring quality person centred care. Along with being a member of the Chartered Management Institute, Caroline has a First Class Honours degree in Dementia Studies with the acclaimed Bradford University Dementia Group.

Annette Sudbury-Smith

Operations Manager

Annette has 27 years experience in caring for the elderly and has gained her Registered Managers Award (RMA) NVQ 4 in Care and Leadership Matters in Person Centred Care which is accredited by Surrey University and Alzheimer's Society. She was appointed the role of Operations Manager in July 2017 after managing the company's Tara's Retreat Care Home in Sandridge for 11 years. Annette is responsible for ensuring that every new home meets the current and required standards - and is passionate about the delivery of person-centred care.

Sue Jarvis

Operations Manager

Sue joined B&M Care in 2009 after managing another elderly care home. She has been working in the care industry since 1994 and has a Registered Managers Award (RMA) and NVQ level 4. She has undertaken various courses relating to care and has completed the Leadership Matters in Person Centred Care with Dementia Care Matters, which is accredited to the University of Surrey. Sue previously managed St Catharines, Milford Lodge and The Radley, and has since been appointed the role of Operations Manager.

Nicky Cahill

Operations Manager

Nicky was appointed Manager at St Leonards in August 2015 and comes to us with many years' experience in the care field. Nicky started her career in care as an auxiliary nurse in 1988, going on to become the manager of a care home for several years. She spent five years as an inspector with the Care Quality Commission but went back into care home management in 2007. Nicky has continued to study over the years and has gained her BSc (hons) in Health and Social Care and an MSc in Leadership and Management. She has also completed her Leadership in Dementia Care and is a registered 'Dignity Champion' and 'Dementia Friend'. Nicky was appointed Operations Manager in August 2018.

Daryl Reading

Compliance Manager

Daryl has worked within Health & Social Care for over 30 years; with a number of those spent operating as a Senior Manager within a Local Authority Organisation. Daryl has developed and managed a range of regulated services, including Extra Care Housing, Intermediate Care & Reablement Dementia Care, and Mental Health Services, as well as having managed teams of Health & Social Care professionals. Daryl has over ten years experience as a Designated Safeguarding Manager for the Local Authority running multi-agency Safeguarding procedures and participating within Safeguarding Adult’s reviews. Daryl is responsible for ensuring CQC Compliance across all B&M Care services supporting managers to continue to delivering high quality services; and is passionate about ensuring that individuals are enabled to live the lives that they wish to within safe and personalised environments.

Angela Hunt

Business Development Manager

Angela joined the B&M Care group in 2005 to further develop the Fledglings Nurseries business. Angela joined the senior management team in 2007 and focuses on new business development, building service excellence and marketing for B&M Care's 26 homes. Angela has completed the 'Leadership Matters in Person Centred Dementia Care' programme in conjunction with Dementia Care Matters and the Alzheimer's Society and accredited by Surrey University and was highly commended for her related project work.

Ben MacDonald

Digital Marketing Manager

Ben joined B&M Care in June 2016 to develop the company's online presence across its social media channels and throughout the wider digital outlets. With a BA (Hons) in Journalism & Media, as well as extensive practice within copy-writing & communication, Ben is responsible for developing the company's brand awareness and marketing strategies.

Elaine Thorpe

Training Manager

Elaine has many years experience working at B&M Care. She has previously been the manager at Chesham Bois Manor and Clare Lodge and the Deputy Manager at St Matthews. Elaine has gained her Registered Managers Award (RMA) and has participated in numerous dementia accredited courses. Elaine joined the Head Office team in May 2014 as Training Manager and takes responsibility for ensuring that all staff have completed the Skills for Care, Refreshed Common Induction Standards.

Bruce Smith

Technical Director

Bruce joined Head Office at the beginning of 2009 and has over 20 years experience of designing B&M Care Homes.

Dee Horton

Health & Safety Manager, TechIOSH, AaPS

Dee joined B&M Care in September 2016 and brings a wealth of knowledge with her, including over 12 years of construction experience within the healthcare sector where she developed a series of homes that specialised in both nursing and dementia care. Further to this, Dee has various NEBOSH and Fire Risk Assessing qualifications. Dee also takes responsibility for the audit of fire risk assessments and emergency plans in place throughout all B&M homes.

Yvonne O'Connor

Commissioning Manager

Yvonne managed B&M Care's White Plains Care Home in Denham for some 12 years before joining the Head Office team in 2010. Yvonne is putting her invaluable commissioning experience from the opening of the new White Plains to good use with the development and support of B&M Care's new home managers.