Annette Sudbury Smith, Manager, has 17 years experience in caring for the elderly and has gained her Registered Managers Award (RMA) NVQ4 in Care. She has also completed the Yesterday, Today and Tomorrow training which is accredited to the Alzheimer’s Society and as well as the 'Leadership Matters in Person Centered Dementia Care' programme in conjunction with Dementia Care Matters and the Alzheimer's Society and accredited by Surrey University.